Job Description

Position: Application Lead  Work Mode: RemoteLanguage: Fluent English and Spanish (spoken and written)Experience: Minimum 5 years About the Role We’re looking for a hands-on Application Lead to oversee and support key business applications in a dynamic hybrid environment. This role requires a strong technical foundation, a proactive mindset, and excellent communication skills to collaborate effectively with both technical teams and business stakeholders. You’ll serve as the primary point of contact for all technical and functional matters related to the assigned platform—driving reliability, performance, and continuous improvement. Key ResponsibilitiesAct as the application lead, ensuring smooth day-to-day operation and serving as the liaison between business and technical teams. Collaborate with internal teams, vendors, and clients to troubleshoot issues and coordinate resolutions. Monitor application health, performance, and security using tools such as New Relic, Datadog, or Dynatrace. Participate in incident analysis, documentation, and follow-up to ensure permanent solutions. Support platform operations, configuration, and integration with other systems. Ensure compliance with internal standards for quality, security, and availability. Represent the technical team in stakeholder meetings, clearly communicating updates and recommendations.  Technical ExpertiseWeb Servers: Apache & Tomcat (configuration, monitoring, troubleshooting)APIs: REST APIs (consumption, authentication, documentation)Databases: Querying, connectivity, and performance monitoringLanguages: Java (conceptual understanding for systems integration)File Transfers: FTP/SFTP configuration and managementNetworking: F5 load balancers (rules, traffic monitoring)Monitoring Tools: New Relic, Datadog, Dynatrace, or equivalent What We’re Looking ForA mature, confident professional with a track record of working directly with clients and vendors. Strong analytical and communication skills, with the ability to translate technical concepts for diverse audiences. Proactive and self-motivated, capable of identifying problems and driving improvements. A team player who collaborates effectively across technical and functional areas.  

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