Application Support Officer (Male -UAE National) - Information Security

Job DescriptionActively participate in and is accountable to assigned work teams.Act as the IT technical support person for all assigned application(s).Perform initial analysis of the end-users application requests (prepare New Software Request Implementation Project Plan, Statement of Work, Business Case, etc).Participate in solutions/products technical evaluation and report system technical issues to application team.Follow-up with vendor on day-to-day system issues.Develop technical and functional expertise of the application.Actively participate in applications implementation process including applications installation, configuration and testing.Participate in the testing and certification for features' compliance.Perform quality check on basic data set-up to identify any technical problems.Co-ordinate and assist the setting of IT facilities and end-user client environment.Prepare training material and end-user operating guides.Conduct applications' user training for new users or refresher training for existing users.Produce and develop reports requested by users or management.Evaluate user requests for changes and recommends additional desired functions and reports.Assist end users in defining business requirements and prepare business case.Continuously monitor and evaluate opportunities for technological enhancements Monitor and maintain all assigned applications.Diagnose applications faults and solve technical problems either over the phone or in person.Information Security Responsibilities:Comply with all information security policies, procedures & guidelines of DHA as applicable.Liaison with all concerned personnel for achieving and maintaining full compliance with the IS Security Policies, Procedures & GuidelinesPromote Information Security awareness and help build security cultureReport security incidents or potential events or other security risk to the organization to the concernedProtect information assets from unauthorized access, disclosure, modification, destruction.QualificationsBachelors in Information Security, Science in Cybersecurity Information Technology or a related fieldJob CategoryInformation SecurityAdvertiserDubai Health AuthorityEducational-levelBachelorRequired NationalityUAE OnlyMonthly Salary10001-20000Schedule-TimeFull timeJob Posting25/11/2025Unposting Date02/12/2025