Application Support Officer (NGA RO) - For Campora (Student Recruitment B2B Business) - Job ID: 1432801

Campora (Student Recruitment B2B Business) is looking for Application Support Officer (NGA RO)Job Description / ResponsibilityAbout Campora:Campora is a UK-headquartered EdTech business providing industry-leading solutions for study abroad agencies and the higher education (HE) industry around the world. Our goal is to provide solutions to our clients to streamline their day-to-day operations through effective use of knowledge, systems and technology. Our mission is to build a platform that will become a complete ecosystem for the sector. The vision is to provide world-class technology solutions that streamline all aspects of the international student recruitment and admissions journey for prospective students, study abroad agents and educational institutions.About You:We are looking for a dynamic professional with exceptional interpersonal, customer service, and communication skills. As the ideal candidate, you will demonstrate enthusiasm and confidence in engaging with students, their families, and educational institutions. You should possess a comprehensive understanding of the education sector and its current trends, along with experience in consultation and/or sales, preferably within an educational context. Strong self-motivation and the ability to work independently are essential, as well as excellent time management skills with a proven track record of prioritizing tasks to meet deadlines. Additionally, you should be detail-oriented, ensuring accuracy and thoroughness in all aspects of your work.Job Responsibilities:As an Application Officer, your primary responsibility is to support students through the university application process. You will review students' applications against admission requirements specified by colleges and universities, ensuring all criteria are met. Collaborating closely with partner institutions, you'll work to resolve any application issues that arise and submit high-quality applications on behalf of students. You should keep detailed student files, handle diverse inquiries, and manage applications for both admission and visas. You will research relevant colleges, universities, and courses within given timeframes, gathering information to support student decisions. Working across internal and external teams, you'll verify and maintain accurate entry requirements and intake information to optimise student outcomes. Keeping the system updated with application outcomes is a critical aspect of your role. You will also assist students with course-related inquiries and requirements, guiding them through every step of their application journey.Educational RequirementsBachelor/HonorsSkills Required: Computer Literacy, Technical Skills, Study Abroad IndustryExperience RequirementsAt most 2 year(s)The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Educational Technology (Edtech) StartupAdditional RequirementsEssential Skills & Experiences:Fluent in both spoken and written English.Identifying, and managing new and existing clientsManaging the CRM system; whilst ensuring all relevant customer data is processed onto the system accuratelyProficient in Microsoft Word, Excel & PowerPointTeam player with excellent problem-solving skillsTarget-driven and capable of working within a fast-paced environmentGood cultural awareness, and confidence working with students/colleagues/partners from around the globe.Ability to self-motivate and self-manage your own student portfolio through positive relationship management.Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy.Job LocationDhaka (Banani)SalaryTk. 20000 - 25000 (Monthly)