Application Support

We are looking for a Application Support for challenging project for an internacional Bank.Main Tasks:Classify and prioritise incidents and requestsManage incident resolution within the team and with the technical teamsMonitor the incident life cycle until the service is restoredPrepare reports: morning report, incidents, major eventsAssist with establishing operating procedures, update knowledge base Technical Skills:SQLWindowsDynatrace & Control MCloud (DMZR)Ansible & Jenkins Language Skills:EnglishFrench ( notions) Soft Skills:CommunicationInnovative and transformational mindsetAnalytical skillsAbility to collaborate/TeamworkITIL CertifcationBy applying, you accept our GDPR policies. Your personal data in your CV and documents will be used solely for processing your application at SYONE. SYONE, S.A. (NIPC 504729624) is the data controller, located at Rua Alfredo da Silva, 8-A, Edifício Stern, Piso 3D, 2610-016 Amadora. We will use your data to tailor your application to relevant vacancies and for potential employment contracts. If selected, your data will be kept during your employment and for at least two years after. If not selected, your data will be kept for two years for future vacancies and then deleted, except for your contact details. You can exercise your rights (access, rectification, erasure, etc.) by emailing data.privacy@syone.com. Your data may be shared with our HR service providers and will be stored securely. You can withdraw your consent at any time. We will not use your data for other purposes without your express consent. For more information, email data.privacy@syone.com.