Appointment Setter-CSR

We are seeking a dedicated and enthusiastic Appointment Setter/Customer Service Representative to join our team for a full-time night shift role. The position involves working 8 hours per day, where your primary responsibility will be to attend outbound and inbound calls, pitch our services to potential clients, and book qualified appointments for the sales team. You will engage prospects in meaningful conversations to generate interest, handle basic objections, and ensure a smooth scheduling process. Maintaining accurate records in the CRM, sending confirmations, and following up with leads are key parts of the role. This is a performance-driven position ideal for someone who is confident on calls, persuasive in communication, and committed to delivering results during night hoursRequirementsMake outbound calls/messages to potential clients to introduce and pitch company servicesClearly communicate the value and benefits of the services offeredEngage prospects in conversation to generate interest and qualify themBook appointments or demos with interested and qualified leads for the sales teamMaintain accurate records of interactions and appointments in the CRMFollow up with warm leads to maximize conversion opportunitiesSend confirmations and reminders for scheduled appointmentsCoordinate with the sales team to ensure smooth handover of leadsHandle basic objections and encourage prospects to take the next stepConsistently meet daily/weekly targets for outreach and appointments bookedAtleast 1 year of experience