Aquatic Operations Team Leader

We Are East Gippsland Shire Nestled in a stunning natural environment, East Gippsland boasts breathtaking landscapes from the ocean to the mountains and has a tight-knit community. East Gippsland Shire Council employs dedicated locals, passionate about supporting the needs of our community. East Gippsland Shire Council manages 2 recreation centres, 2 outdoor pools and a splash park, providing our residents with safe and enjoyable places for exercise and play.The OpportunityLead day-to-day aquatic operations across our premier facilities, ensuring safety, compliance, and exceptional customer experiences. You'll oversee lifeguard teams and all staff when acting as Centre Duty Manager, coordinate pool safety, facility presentation, and maintenance, and drive optimal financial performance and risk-free operations.Key Responsibilities Lead and supervise lifeguard teams, ensuring safe pool operations and staff performance. Oversee water quality, facility maintenance, and compliance with Health Department regulations. Manage staff recruitment, training, rosters, and quarterly performance reviews. Maintain and update pool operations manuals, work instructions, and daily checklists. Support community events, promote facility programs, and ensure exceptional customer service.What We're Looking For (Key Selection Criteria)Demonstrate significant experience in aquatic industry.Extensive operations experience, at both indoor and outdoor pools.Ability to liaise with all staff, customers and suppliers in a professional manner.Ability to make judgement calls on the proper and safe use of chemicals.Demonstrate significant understanding of strong customer focus.Commitment to improving and growing the centre.Required QualificationsAquatic Technical Operator CourseCurrent Pool LifeguardLevel 2 First Aid CertificateWorking with Children checkSafe chemical HandlingConfined Space and Working at Height CertificationIf successful, you will need to undertake a police check and pre-employment medical. You must also be legally entitled to work in Australia.Work-Life BalanceWhy you'll love EGSC:60/40 Hybrid office/WFH optionsOption to purchase additional leaveFlexible start and finish timesExtra time off over ChristmasDiscounted memberships to our Recreation CentresCompetitive SalariesBanded salaries with built in yearly increases!Annual leave loading paid as a lump sum in December!A Supportive Environment17 weeks paid parental leaveAdditional special leave available for chronic health conditions and other special needsLearning and Development team to keep your skills up to date and give you the opportunity to develop your career!Employee Assistance Program offering counselling support when you need itStaff consultative committee - management consult staff on big decisionsExcited?We want to hear from you! Please submit:A cover letter detailing your interest and the skills you will bring to the role.A current resume with your experience, qualifications, and 2 referees.Responses detailing how your skills and experience meet each of the key selection criteriaApplications close at 11.59pm on 4 November 2025.Questions? For a confidential discussion about the position or to learn more, please contact Kallan Randle, Acting Recreation Centres Coordinator on 5153 9500East Gippsland Shire Council is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with disabilities, Aboriginal and Torres Strait Islander people, LGBTIQA+ individuals, and people from diverse cultural and linguistic backgrounds.East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm. A valid Working with Children Check is required for applicable positions.