Archiving Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.Job Summary: Iron Mountain is seeking a dynamic Archiving Supervisor to join our Operations team. In this role, you will be responsible for leading and optimizing the daily operations of archive and record management services. This includes ensuring the secure, accurate, and efficient processing, storage, and retrieval of client information assets. You will also be responsible for mentoring a team of archiving specialists to achieve key performance indicators (KPIs). The summary is kept concise for clarity.What You'll Do (Responsibilities)In this role, you will:Lead the daily workflow and scheduling for the physical and digital archiving team, ensuring all service level agreements (SLAs) and productivity targets are met.Collaborate with Inventory Control, Logistics, and Client Services teams to coordinate seamless intake, retrieval, and delivery of client records.Ensure strict adherence to all Iron Mountain security protocols, operational policies, and local regulatory requirements concerning records management and data privacy.Develop and manage operational reports to provide actionable insights into service quality, capacity utilization, and team performance for continuous improvement.What You'll Bring (Skills & Qualifications)The ideal candidate will have:3+ years of progressive experience in records management, or an operations supervisory role.Strong knowledge of physical and/or digital record-keeping best practices and inventory management systems.Proven ability in leading, motivating, and developing a high-performing operations team.A relevant degree in Logistics, Business Administration, or a related field.What We Offer (Benefits)Competitive compensation and benefits aligned with the experience.Comprehensive health, wellness, plans.Opportunities for continuous learning and professional growth