Area HR, Korea & Japan

Job DescriptionAs part of the Area Team, the Area HR ensures that stores are equipped to deliver the best possible customer experience by successfully implementing the brand’s HR strategy—both short and long term. This role partners closely with Area and Store Teams to secure quality throughout the employee life cycle and foster a people-first working environment.The Area HR reports to the Area Manager in Korea.What you will do:Implement the brand HR strategy to drive employee engagement and ensure quality across the employee life cycle. Contribute to a people-first culture by supporting actions and events aligned with annual HR goals. Partner with the Area Manager to grow people and business, guiding Store Management on HR aspects. Drive HR-related KPIs to support business growth within the area. Collaborate with Area Team functions to ensure efficient workflows and achievement of long- and short-term goals. Provide feedback to Regional HR to influence processes and materials for evolving workforce needs. Co-create HR budgets, including recruitment costs and training hours. Partner with Talent Acquisition to secure staffing needs and ensure quality recruitment and succession planning. Train and coach Store Managers on HR KPIs and best practices for recruitment, onboarding, and retention. Build strong relationships with HR teams (training, security, legal, payroll) to ensure compliance and quality employee relations. Monitor and analyze HR KPIs (e.g., turnover, illness rate, onboarding time) and take corrective actions. Ensure compliance with global health & safety policies and local legislation. Promote a constructive feedback culture and act as a neutral escalation point for grievances. Administer and follow up on annual employee surveys and performance reviews. Utilize digital HR platforms to enhance efficiency and performance. QualificationsAlignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.What you need to succeed Previous experience in HR or as a Store Manager/Area Team member/function manager. Strong knowledge of local labor laws and HR best practices. Excellent communication skills in English and Korean (both verbal and written). Proven leadership, coaching, and interpersonal skills. Sales-driven and results-oriented mindset. Strong organizational, analytical, and decision-making abilities. Ability to influence and build relationships across multiple teams. Passion for creating a people-first environment and driving engagement. Additional InformationThis is a full-time position based in our Seoul Office. Benefits We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to this colleagues also receive H&M Group staff discount Flexible work arrangements Celebration of Long Service Award HIP - H&M Incentive Program for Long service employee Childcare / Family Care Leave Health checkup Wellness benefit  Paid leave / Sick leave Volunteer benefit Inclusion & Diversity At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. Company Description About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced. In this role you will have some flexibility to work remotely however due to the high level of cross department collaborations much of your time will be spent in our amazing office in Korea. Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email. Please note this position is offered on a local contract, therefore you should have the legal right to work in Korea before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities. We are looking forward to hearing from you!