Assistant Business Process Manager

Delegates and oversees the timely creation and implementation of requested policies and procedures.Reviews policies and procedures and training manuals to ensure they are aligned with the organizations strategic goals.Collaborates with the process owners and stakeholders in finalizing the draft policies and procedures.Manages documentation of approved policies and procedures in both physical and electronic form.Conducts training sessions on the implementation of the policies and procedures.Participates in the business requirement gathering for the development of the new system.Training and professional development of team members.Performs other tasks assigned by the Business Process Manager.Job QualificationsBachelors degree in Industrial Engineering, Internal Auditing, or any business-related courses.At least three (3) years of experience in analyzing, documenting, designing, and reviewing policies and procedures and workflows, preferably within the retail or restaurant industry.Must have experience in facilitating and conducting training sessions.Preferably with background or knowledge in managing automation projects.Detail-oriented with strong analytical and problem-solving skills, with the ability to identify inefficiencies and recommend solutions.Exceptional leadership and communication skills, with the ability to collaborate effectively with cross functional teams and personnel at all levels.Excellent recordkeeping, time management, and organizational skills.Willing to work onsite at BGC office.