Assistant Campaign Success Manager

ResponsibilitiesPurpose of this roleEnsure the smooth and timely delivery of all campaignsDirect and manage project stakeholders from Commercial group - Creative Lab including Brand Studios, Events, Ad ops, Social Hub, Content Group, News and Current Affairs group, Digital Group, Talent Hub (TCA/Bloomrs), Legal, Finance amongst others to drive the timely and smooth delivery of the campaignsTroubleshoot the solution delivery process to ensure best client satisfactionProvide clients with single-point-of-contact for post sales campaign execution and conflict resolutionResponsibilities Smooth project deliveryTake over from Pre Sales team once the contract is signed off and develop an intimate understanding of key stakeholder units and the process to manage the campaign deliveries with successEnsure dynamic process troubleshooting to flag/remove any internal/external obstaclesEnsure all stakeholders are kept abreast of progress and development of the programme in a timely and effective manner Maintain client satisfactionEnsure high client satisfaction with process flow, communication exchange, resolution of issues and quality of deliverablesEnsure client stakeholders are kept abreast of progress and development of the programme in a timely and effective mannerEnsure content execution, ad bookings, billing status are all in orderEnsure close collaboration with all production units (Creative Lab, CG, NCA etc) to produce the content, ensure ads are booked in, billing and payments are in order. Ensure P&L approved is kept to and close the jobOrganise post campaign reports, post campaign presentation to clients for transmedia projects and work with Pre Sales and Data insights team on the preparation of these reports before presenting to clientsQualificationsA relevant degree in Marketing, Communications, Business, or MediaAt least 2 to 3 years of experience in project managementRelevant experience in a media-related industry is preferredProven ability to lead and execute project management, as well as managing multiple internal & external stakeholders in dynamic environment to meet business objectivesStrong interpersonal, verbal and written communication skills, with proven track record to work across different teams such as sales, commercial planning, entertainment / News platforms, Finance and LegalReporting into Lead, Campaign Success Team