Assistant Director of Revenue — Complex Hilton Tulum and Conrad Tulum

The Assistant Director of Revenue supports the development and implementation of the hotel’s commercial strategy by recommending revenue growth initiatives, analyzing performance, and ensuring the hotel remains competitively positioned in the marketplace.What will I be doing?As Assistant Director of Revenue, you will be responsible for analyzing and presenting financial and market data that supports the Sales, Marketing, and Executive teams in making informed strategic decisions. You will also assist in leading the Revenue Management team and support overall business performance. Your responsibilities will include:Supporting and guiding the Revenue Management team in day-to-day operations and strategic planning to achieve departmental and organizational objectives.Monitoring market trends, competitor performance, and hotel positioning to identify growth opportunities and mitigate risks.Investigating yield exemptions and analyzing patterns to recommend actions for revenue optimization.Preparing and maintaining a three-month market segment outlook, analyzing actual results versus forecasts on a daily basis.Completing and interpreting month-end revenue reports.Presenting risks and opportunities related to room and meeting space availability during weekly business review meetings.Recording and analyzing all lost, cancelled, refused, and waitlisted business across Rooms and Conference & Events spaces.Ensuring the team is well-informed about relevant processes, systems, policies, and promotions.Overseeing staff performance and compliance with company standards and procedures.Participating in the recruitment, onboarding, training, and development of Revenue team members.What are we looking for?As the Assistant Director of Revenue for the Hilton Tulum and Conrad Tulum complex, you will play a key role in driving revenue growth while working closely with Guests and cross-functional teams. To thrive in this position, you should embody the following qualities, skills, and values:A positive and proactive attitude with excellent communication skillsStrong commitment to delivering exceptional guest service and business resultsProfessional appearance and adherence to high grooming standardsFlexibility to adapt to changing priorities and diverse work situationsAbility to work independently, manage multiple tasks, and perform well under pressureProven experience in sales, revenue management, or a related field with a track record of achieving targetsPreferred qualifications include:In-depth knowledge of the local market and competitive landscapeSolid understanding of hospitality operations and revenue strategiesPassion for sales, data analysis, and driving business growthWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsHilton Tulum All Inclusive ResortScheduleFull-timeBrandHilton Hotels & ResortsJobRevenue Management