Assistant General Manager (m/f/d)

Soho House Berlin...SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.The Role...As the Assistant General Manager, you will be the driving force behind all Club, Bar, and Event operations at Soho House Berlin. You’ll ensure our spaces run seamlessly day-to-day, while continuously elevating service standards, profitability, and team performance. A natural leader and hospitality visionary, you thrive in fast-paced environments and know how to create exceptional experiences that keep members returning again and again.Key Accountabilities… Ensure consistent training, performance reviews, and professional developmentLeadership & OperationsOversee all daily F&B operations across the club, bars, and event spacesProvide strategic leadership to the Club & Bar Manager and Event Operations ManagerWork in close partnership with the Executive Chef to ensure seamless coordination between kitchen and service operations, including menu rollouts, quality control, and event planningEnsure all spaces meet Soho House service standards, ambiance requirements, and operational proceduresDrive strong communication and collaboration across all front- and back-of-house teamsMember & Guest ExperienceChampion the Soho House service ethos by delivering warm, memorable, and highly personal experiencesEngage with members to build relationships and gather insightsElevate the food & beverage experience through consistent quality, creativity, and attention to detailFinancial PerformanceOwn departmental P&L, forecasting, budgeting, and revenue performanceImplement cost-control strategies without compromising guest satisfactionIdentify new revenue opportunities through programming, events, and menu innovationEvents & ProgrammingOversee execution of all member events, private functions, and high-profile activationsEnsure event operations are efficient, profitable, and aligned with brand standardsCollaborate with culinary and membership teams on special projectsPeople & CultureRecruit, mentor, and develop F&B leaders and frontline staffFoster a motivating, inclusive, and high-performance cultureRequirements / Qualifications...A successful Assistant General Manager for Soho House will ideally have 3-5 years’ experience in a busy high-profile venue and a natural flair for first class service in a similar role. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.Innovator and influencer with previous experience managing F&B operationsExcellent interpersonal skills and ability to build relationships (internal and external)Strong attention to detailsExcellent customer serviceFluent in EnglishOrganised and reliableAbility to work and maximize relationships within a diverse teamComputer literacy within Opera, Micros and Adaco advantageousFull understanding of local authority requirementsBenefits...2 paid 'Volunteer Days' per calendar year (to support charitable causes)Every House MembershipMonthly movie screenings in the in-house cinema with current moviesMonthly workout opportunities Weekly Yoga/Pilates classes50% discount on our Cowshed productsDiscounts with external providers (corporate benefits)We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.