Assistant Manager - Demand Management (Master Planning Office)

Position OverviewThe Master Planning Office Demand Management Team oversees the coordination and governance of demand management across the Synapxe and Healthcare Entities, ensuring alignment with corporate and stakeholder requirements.The Team is focused on streamlining governance and processes across budgeting and conversion to establish a consistent and reliable source of truth. This includes identifying metrics for management reporting and collaborating closely with management and stakeholders to foster sustainable operations and strengthen partnership engagements.This Role Will Support 2 Key Areas Dashboarding and ReportingThe candidate will be responsible for developing and maintaining Business Intelligence dashboards, reports, and analytics to provide insights and drive business decisions. This role requires a strong understanding of Service Now, data visualization tools, and BI concepts. Demand ManagementThe candidate will work in a team to align business and IT strategies to develop and implement strategies to achieve organisational objectives and goals. The candidate will also support the portfolio management process to achieve a multi-year view of the demand and supply plan over time in order to smoothen the delivery and operations work, as well as to develop competency and capability build-up within Synapxe. This role requires a keen analytical acumen, strong project management and change management skills, and ability to collaborate with a wide range of stakeholders to drive operational excellence and deliver on project initiatives.Role & ResponsibilitiesDashboarding and ReportingAble to analyse large datasets, experience with data models and developReporting/visualization through Business Intelligent tools such as Power BI, Tableau, Service Now etcDevelop and maintain dashboards, reports, and analytics for stakeholders across the organizationGather and analyse business requirements to create meaningful data visualizations that drive business decisionsCollaborate with other teams to ensure data quality and consistencyIdentify areas for improvement in existing reporting processes and work to enhance data accuracy and reporting efficiencyProvide training and support to end-users on reporting and analyticsAnalyse portfolio budget and resource supply vs demand management for business prioritization on IT programs and projects deliveryStay up to date with industry trends and emerging technologies in the analytics and visualisation/analytics tools spaceDemand ManagementAssist to drive the demand management process and manage operations to ensure effective allocation or resources, prioritization of work and delivery of business objectivesAssist to provide central planning guidance taking into consideration overall resource envelop, budget envelop and tech Roadmap alignment.Collaborate with cross functional teams and stake holders to gather data and input necessary for effective planningAnalyse and interpret complex data to drive business decisions and identify areas of improvementAssist to conduct regular reviews of planning processes, suggesting improvements for efficiency and effectivenessAssist to create and manage communication plans. Co-facilitate workshops and training sessions to build awareness and understanding of the work planning processRequirements5+ years working in internal IT strategy, business planning or related role. Experience in healthcare industry is an advantageBachelor’s Degree in Computer Science, Information Systems, Business Administration, Finance, Economics or a related fieldStrong organizational skills to plan and executeStrong knowledge of data visualization tools such as Tableau, Power BI, or similarExperience in Portfolio/Program Budget and Resource Data AnalysisExperience with BI Performance Analytics, Reporting, and DashboardsKnowledge of data modelling concepts and database designStrong analytical skills with the ability to translate business requirements into technical solutions and to evaluate change impact and effectively address challengesGood communication, presentation skills and interpersonal skills, with the ability to influence and engage stakeholders at all levelsExperience in change management principles, methodologies and toolsAbility to work independently and in a team environmentAbility to handle ambiguity and high work pressureApply NowNOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT!!