Assistant Manager, Operations

We AreYouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. Our consumer and business propositions - YouTrip and YouBiz - empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. Recognised as World Economic Forum's Global Innovator 2025, CNBC's World's Top Fintech Companies (2025, 2024), and LinkedIn's Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. As the Assistant Manager, Operations, you will be the backbone of YouTrip's growth, driving high-impact initiatives and ensuring alignment across teams and external partners. We are looking for someone with experience in fast-paced environments, a strong self-starter mindset, and the resilience to take on daily challenges with confidenceYou Will Perform comprehensive research and analysis on market trends, customer behaviors and competitive positions to identify opportunities to scale operations and drive maximum value for the business Deliver polished presentations with data-driven insights and a strategic narrative to influence executives to adopt recommended strategies Shape and execute end-to-end high-impact strategic projects, driving cross-functional alignment and efficient execution across the organization and external stakeholders Steer projects guiding discussions and meetings and collaborating with cross-functional teams and external stakeholders to unlock challenges Partner with Customer service team to streamline and standardise operating procedures for maximum organizational efficiency RequirementsYou Have 3+ years of relevant work experience in business development, strategy or payment and banking industry Structured problem solving skills, combined with strong business acumen, intellectually curious and analytical Excellent communication and presentation skills in both Thai and English with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences Ability to work independently and collaboratively in a fast-paced environment Open mindset. Must be adaptable and ready to learn Advanced analytical and skillset technical proficiency (SQL/BI) is a plus Ability to do financial modeling is a plus