Jollibee Group

Assistant Outlet Manager - Makati and Taguig

Posted: 1 minutes ago

Job Description

Title: Assistant Outlet Manager - Makati and TaguigPosition SummaryThe Assistant Restaurant Manager 1 (ARM 1) supports the Restaurant Manager in achieving the store targets through effective management of store operations. Specifically, the ARM-1 serves as the store’s Food Safety Officer and P&L Custodian, and leads the store in Production Quality. The ARM is also responsible for shift management of the store’s day-to-day operations.Primary ResponsibilitiesAssists the Restaurant Manager in carrying out community relations plan to support brand imageConducts sales program evaluation as a basis for implementing sales building plans and requirementsEmploys in-store and out-of-store merchandising programs and plansEnsures achievement of standard inventory turnover rate (i.e. completeness, sufficient levels, storage quality)Identifies key drivers affecting all shifts and works with concerned managers in the development of strategies and initiatives to resolve issues over the long termIdentifies opportunities to maximize potential sales according to production plan, product mix, track sales, corrects back-up and adjusts as necessaryIdentifies product volume forecast based on sales forecast. Monitors and analyzes sales performance (AC, TC, dayparts) and provides recommendation to improve sales performance.Maintains stock-day level based on actual customer demand and creates adjustments as necessaryMonitors adherence to standards and follows through execution during production planningMonitors and identifies causes of variances and do corrective actions (integrate to the last bullet)Plans for production workflow and systems covering cover the anticipate sudden influx of customers, appropriate manning mix and crew positioningProposes doable tactical sales maximization activities aligned to LSM and packaged programs of Marketing.Understands, integrates and analyzes all shifts performance data including historical and leads in the development and application of improvement initiatives.Coordinates with the Crew Leader with the training certification of team membersCoordinates with the agency in documenting the critical incidents of team members’ performance appraisal.Ensure restaurant compliance with labor requirements suchRecommends initiatives that will motivate, sustain and improve crew performance.Creates Shopping Cart (SHC) and Goods Receipt (GR) as well as the documentation of invoices/delivery receipts to facilitate payment to suppliers.Ensures that all official documents and reports from the store are kept in the proper places and only accessible to the correct roles.Monitors store compliance with government requirements such as store permits and licenses.Works with the Restaurant Manager in defining Safety and Security Programs. Conducts Safety and Security programs.EducationBachelor’s degree, preferably in Hotel and Restaurant Management or any business-related courseExperienceAt least 2 years experience as an Assistant Manager or Supervisor in a restaurant/food service or retail operationsLicenses/Certifications/TrainingsBasic Operations Training Program (BOTP)Working ConditionsMost day-to-day work is at the store. Occasional pullouts for training programs and other activities.Internal StakeholdersRestaurant ManagerExternal StakeholdersSuppliers, ContractorsFCJB Foods Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.

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