ASSISTANT RESTAURANT MANAGER

Mô tả công việc Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit Communicates to his/her superior any difficulties, guest comments and other relevant information Delivers daily briefings and attends other Food and Beverage meetings as scheduled Delivers prepared training sessions in line with a departmental monthly calendar. Prepares for service by ensuring the department’s:Grooming is impeccable and in accordance with ICHG personal presentation standardsEquipment is cleanEquipment is sorted and storedGlassware is polishedRequirements for special occasions are readyMusic is onLighting is onOutlet is ready for service and guest comfort Carries out effective service by ensuring all staff are aware of their role in:Greeting and seating guestsExplaining and up-selling daily beverage specialsProcessing food orders accuratelyUsing trays and tray jacks effectivelyQuickly taking food and beverage ordersEnsuring payment methods are handled accuratelyEnsuring working areas are cleaned and re-set quicklyEnsuring the bar is cleanRegularly cleaning ashtraysConversing with Guests in relation to the food and beverage products Carries out effective beverage service by ensuring:Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulationsConverse with Guests about wine, advising the types and styles of wine, taking wine orders and serving winePromoting and selling cocktails to guestsMaking and presenting cocktailsCoffee and tea is served hot and in accordance with standard Patron care standards are adhered to by ensuring:Guests are advised on alcoholic beveragesThe strengths of alcohol is advised and guests are advised as to their effectCompliance with legal provisions of local liquor codesLevel of intoxication of guests is assessed and appropriate action takenAdvise guest on the hotel’s policy of smokingMonitor factors which interfere with the total experience of the guest Cellar operations are carried out including:Correct use of refrigeration systemEffective operation of the post-mix syrups bulk dispense systemOperating the beer reticulation systemAdhering to stock control procedures Take appropriate action to resolve guest complaints Requisition bar items according to bar stocks Train bar attendant, wait help and bus help in basic beverage knowledge Assist the Manager to source and review outlet musicians Assist to promote the musiciansYêu cầu công việc Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by a local government agency. Problem-solving, reasoning, motivating, organizational and training abilities. Good writing skills Leadership SkillsQualifications Diploma in Hotel Management, Food & Beverage, or related field.Experience 2 years of related experience, including supervisory experience, or an equivalent combination of education and experienceTại sao bạn yêu thích làm việc tại đâyFull salary, service charge and local social insurance contribution in probation periodOpportunity to work with a great team of people and career growth in the world’s largest luxury hotel brandOpportunity to join international training & development programs and cross training programsDelicious and nutritious meal at Hotel’s Social CaféSleeping Lounge for EmployeeLaundered uniform provided by HotelPre-employment health check and annual health checkBirthday gift and Allowances on other special eventsRecognition program with valuable giftsSummer vacation and many team building activitiesHotel discounts worldwide at all IHG Hotels and ResortsUnlimited Food & Beverage discount at HotelFree parkingOther benefits according to Hotel’s policy