Job Description
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.YOUUndertake work with a high degree of integrity, leading by example in every situation.Take action and ownership, aiming to be a leader, with a passion for helping others growA powerful communicator, handling your colleagues and clients with personal care and empathyPassionate about the client experience with in-depth knowledge of the desires, needs and expectations of clientsAct and think first of the employee and client relationshipEmpower team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spiritKey ResponsibilitiesSupport your colleagues to transform each client experience into dreamlike moments for the client by creating a hand-crafted experienceCreate a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusionBe a liaison - on the sales floor - between your colleagues and the store manager to drive and achieve individual and team objectives and act as a mentor to the team by proactively offering insights, reflections, and experiencesSupport the Store Manager in driving the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the clientActively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segmentProvide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiativesKey RequirementsAbility to drive business and ensure the goals are metExcellent communication, organizational skills with attention of detail and accuracyGenuine interest and love for fashion and styling, paired with excellent product knowledgeExtensive experience and ability to lead the delivery of a high level of customer serviceRetail operations, budgeting, planning, customer service, leadership and sales experience requiredStrong in building and maintaining relationships and able to work with different departmentsEnglish language requiredPrivacy policy available here: https://apps.otb.net/hr-gdpr/
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