Associate - Payment
Posted: Oct 13, 2025
Job Description
Responsible for collecting and processing all premiums to ensure accurate and timely updates, enabling GELB to achieve its financial targets.Accurately collect and process incoming insurance premiums payments in a timely mannerManage and reconcile counter payment collections, ensuring accurate updates in the FPMS to minimize errors.Perform regular balance checks for counter collections and cash boxes to maintain financial integrity.Log the serial numbers of all security-sealed bags prior to handling them over to the designated deposit service, ensuring proper tracking.Prepare and submit e-templates and cheque copies for cash and cheque amounts exceeding $15,000 to the Compliance department for AML purposes.Compile and consolidate the Daily Cash Collection Sheet, recording new business and top-up payments for ILP as well as Group Insurance renewals.Coordinate with Distribution Representatives on lapsed and reinstatement payments, ensuring timely follow-up on outstanding issues.Assist the Operations Head in developing and reviewing internal processes, providing relief support and undertaking additional projects as assigned.Diploma or high educational qualification or related experienceExperience in payment processing, financial operations, or related roles is preferred.Understanding of financial regulations and compliance standards.Strong organizational skills and attention to detail.Excellent analytical and problem-solving abilitiesGood communication and interpersonal skillsHow You Succeed Champion and embody our Core Values in everyday tasks and interactions. Demonstrate high level of integrity and accountability. Take initiative to drive improvements and embrace change. Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively. Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively. Who We AreFounded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.To All Recruitment AgenciesGreat Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.Work LocationsBN-GE BruneiJobSingapore
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