Associate, Customer Acquisition (English Speaker)

Job descriptionResponsibilities: • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship• Quarterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies• Obsess over customers and prospects to deliver a world-class customer engagement experience• Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers• Position competitive offerings and solutions in the context of customer needs and experiences• Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)• Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day• Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers• Collect feedback from customers and articulate it back to the business: “Voice of customer”• Ad hoc tasks givenRequirements:Bachelors Degree preferredMin 3 year of direct end customer sales experience preferably inside sales/telesales1-2 years experience in IT H/W Print/PC CC sales [end to end]Advanced English Proficiency on Verbal and Expert Level for ChatExperience in SFDC and Other CRM platform is an advantageWorked in highly measured sales environment. Contact Rate, ConversionTyping speed: 40 words per minProven aptitude to understand and converse about consumer technologyDemonstrated familiarity with use of a computer, the internet and MS Office applicationsAbility to demonstrate proficient selling techniques including discovery, closing and overcoming objectionsExcellent conversational English verbal communication, listening and comprehension skillsSoft skills – selling techniques, professionalism, customer service, telephone time managementOther information:5 days' work week (Monday - Friday)- ANZ hoursKL Office is located at Menara TRXPermanent positionOnsitePrivacy and Information securityAdhere security requirements in the process.Protect the privacy of personal information.If this sounds like an interesting opportunity, hit apply!All shortlisted candidates will be contacted.