Associate. Digital Channel Management, Consumer Banking

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.ResponsibilitiesUnderstanding and anticipating customer's needs related to the product to be deliveredAct as primary liaison between business product, digibank delivery and digibank technology, as well as other stakeholdersPlan and prioritize the product feature as building block of the complete productDevelop Customer Journey together with relevant team (CE, UI/UX, Business product, BA etc) to deliver superior CJReconfirm the User Stories, and narrative created by delivery team, to ensure alignment with the designed CJPrioritizing needs. Juggling between strategic, budget, resources, time, regulatory needs to determine priorityProvide backlog management, ensure product pipelines towards completenessMake sure all project costing are correct and relevantProvide guidance and monitoring project in order to follow the policy / agreementsRequirementsBachelor Degree from reputable universityMin. experience 4 yearsGood communication and interpersonal skillsHighly motivated, self-driven, able to work without close supervision, making decision and strong control attitudeApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.Primary LocationIndonesiaJobDigitalScheduleRegularJob TypeFull-timeJob PostingNov 10, 2025, 6:30:00 AM