Associate Manager - Operations

JOB TITLEAssociate Manager - Operations | MAF Retail | Head Office UAERole SummaryThe Associate Manager - Operations is responsible for supporting the seamless execution of daily retail operations across stores under his Area Manager. The role will oversee operational tasks, stock management, store performance analysis, staff coordination, and vendor management, contributing to achieving Retail Discount objectives and maximizing stores performance.ROLE PROFILECoordinate and implement daily store operations in line with company standards and guidelines.Work closely with store teams to ensure operational procedures are followed, ensuring consistent service levels across locations.Troubleshoot and resolve operational issues in real-time (e.g., inventory discrepancies, stock shortages, staff availability).Assist with stock replenishment, stocktakes, and ensure that inventory records are accurate for the Area under his Area Manager.Support the onboarding and training of new retail staff, ensuring they understand operational procedures and best practices.Analyze operational processes to identify areas for improvement, implementing solutions to enhance productivity.Track daily/weekly/monthly sales and performance metrics across all locations.Act as a liaison between the store team and upper management, escalating operational challenges and opportunities for improvement.RequirementsBachelor’s degree in management and related field3+ years of experience in a similar roleProficient in Microsoft OfficeProficiency in English is a mustWhat We OfferAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!Work in a friendly environment, where everyone shares positive vibes and excited about our future.Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.