Associate Manager,Customer Marketing

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Responsible for the administrative and operational management of the Category Customer Marketing Team deployed for the Greater China Cluster Partner with Marketing and Sales in the timely execution of category specific platform driven commercialization and Base/Expand initiatives Jointly with the CM Manager, Marketing Director, Cluster GM, select & prioritize customer marketing initiatives to be deployed across cluster markets, based on local knowledge, and monitor consistency of local execution Deliver efficiency through scale and harmonization of materials across cluster Maintain responsibility for category execution in cluster lead market Develop Cluster Customer Marketing Team in both skills and capabilitiesEssential Duties and Responsibilities:ShopperAdapt global brand stories and Big Ideas into high impact shopper campaigns with agency partners as part of MEDIA to SHELFPropose and conduct Category specific shopper studies, applicable preferably to the Cluster, and Country specific where appropriate, and cascade study synopsis, learnings, implications and action plans to address opportunitiesDevelop instore and digital shopper toolkits for implementation, Communicate and align with Sales on execution scope and targets. (Channels, Store numbers, geographies, Resources, promotion budget)Consolidate execution progress and facilitate Management Committee reviewsSales and Operation (SOP)Attend Step 1 meetings to highlight special topics and align on growth driversAccountable for special pack and promotional stock inventory offtake and resourcingProvides shipment analysisBridge Step 1 output to Step 2 meetingsPromotion & Activity Budget ManagementEfficient allocation of relevant promotion by activity and securing sales commitment for execution targets and scopeTracks sales execution for learning and agile adjustmentsMonitor pacing within budgetAlert finance and Man Comm of misalignmentMAPP (Merchandising Assortment Price Promotion)Gives sales operation picture of excellence in storeCreate standards of execution by channel and store segmentationDesigns brand merchandisingDetermines Promotion Price thresholdsNew Product Development and Category specific projectsEnsure Trade Bundles developed by the Platform are appropriately adopted/adapted by the Cluster, and implementation plans are prioritized, resources fairly and optimally allocated, and implementation monitoredProvides feedback, inputs to Platform as to what works best for the ClusterChannel and Customer SupportProvide support to the Sales Team in the development and presentation of Joint Business Plan with major Global/Regional customersDevelop plans designed to optimize roll-out of channel strategies across markets, and ensure excellent execution of all plans for designated channels aligned with Platform directionsProcessesSupports Marketing Director in key areas like selection of projects, initiatives, prioritization and allocation of resources (promotions, mix component of trade spend, etc.), across Cluster Members and Categories.Responsible for the development and securing sign-off of FOCO plans in line with CorplanPartner with Finance, M&C in the development of price increase recommendation in line with DPM and Pricing StrategyAdministrative/Support Services/Capability BuildingDevelops appropriate tracking process, and scorecards to monitor distribution performance, competitive activities, trade salesSupports Sales in developing action plans based on Advantage Survey results, and monitors executionAssess Customer Marketing training and skills needs; cascade and put in practice learningsLeads development of skills enhancement plans for entire cluster customer marketing teamRequired Skills / Experience / Competencies:Should have multi-functional experience in Customer Marketing, and either in Sales and/or Marketing, at least 3 years each in a Marketing & Commercialization and a Sales roleBachelor’s degree and abovePreferred Skills / Experience / Competencies:Knowledge of the Categories, pertinent Key Customers, and key Competitive setStrong management and leadership skillsProven track record of delivering objectives consistentlyStrategic mind set, understands the strategic & tactical nature of the business.Clear understanding of the different channel Go-To-Market principles/strategies, structures - SSS, Wholesale, Distributor, and Club.Understands SC Johnson’s processes, and the interplay between the categoriesDemonstrate ability to manage up and across organization.Multi-function and multi-tasking abilitiesUnderstands “ACNielsen” syndicated data, MINE and Adopt processesStrong Computer skills, Microsoft OfficeDelivers resultsManages executions diligently, with keen attention to detailsPeople LeadershipTeam building skillsValues others, and culturesSelf-starter and Acts with integrityAnalytical SkillsJob Requirements: Full -Time jobInclusion & DiversityWe’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment.