Associate Manager / Manager, Office Experience and Engagement

About KlookWe are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:Customer FirstPush BoundariesCritical ThinkingBuild for ScaleLess is MoreWin as OneWe never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!What You’ll DoAs a Manager, Office Experience & Engagement, you will be the key driver behind building a productive, well-run, and engaging remote workplace experience for our Klookers. This role requires a strategic thinker who can independently manage local office operations, lead engagement initiatives, and optimize the workplace to support business needs.Oversee end-to-end office operations for assigned regions, including vendor management, facility upkeep, and procurement of office supplies and equipmentPlan and manage workplace needs, including office space planning, lease term review, and rental negotiations in collaboration with Finance and Legal teamsOversee regional budgeting, payment processing, and inventory control to ensure cost efficiency and operational excellenceImplement and continuously improve office policies and SOPs, ensuring compliance, consistency, and scalabilityDrive employee engagement and wellness programs tailored to local teams, including organizing events and cultural initiatives that reinforce Klook valuesProvide operational oversight for onboarding and offboarding processes, working closely with HR and IT teams to ensure a seamless experienceSupport employee business travel arrangements and ensure alignment with company travel policiesIdentify opportunities for process improvement, automation, or vendor optimization, and lead initiatives to implement themContribute to regional or global People & Culture projects, bringing local insights to shape broader strategiesWhat You’ll NeedMinimum 6 years of experience in office management, workplace operations, employee engagement or a related functionExperience in office operations and employee engagement planningStrong financial acumen and familiarity with budget oversight and procurement processesHigher Diploma or above in any disciplineExcellent stakeholder management skills, with the ability to engage and influence cross-functional teams across different regionsProactive and solution-oriented, with the ability to work independently and drive results without constant supervisionStrategic thinker with a passion for building better workplace experiences and scalable operational practicesCollaborative mindset with an entrepreneurial and hands-on attitudeKlook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.