Associate Product Manager

Job Title: Associate Product ManagerJob Type: Work from OfficeJob Location: BengaluruAbout CompanyKapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations.Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.Roles & ResponsibilitiesAssist in defining product vision, strategy, and roadmap in collaboration with senior product managers and stakeholders.Conduct market research and competitor analysis to identify trends, customer needs, and opportunities for product enhancements.Collect and document detailed product requirements from stakeholders, customers, and market feedback.Work with the UX/UI team to ensure product designs meet user needs and provide an exceptional user experience.Coordinate with engineering, design, and other teams to ensure timely and high-quality delivery of product features and updates.Analyze product performance metrics and user feedback to inform product decisions and improvements.Maintain clear and consistent communication with internal teams and stakeholders regarding product status, updates, and changes.Participate in product testing and validation to ensure product features meet specified requirements and quality standards.Create and maintain product documentation, including user guides, release notes, and training materials.Foster strong working relationships with engineering, sales, marketing, and customer success teams to ensure alignment and effective product launches.