Associate Systems Engineer (IT Department)

We are seeking an Associate Systems Engineer for a regular position to work within the IT Department at the International Vaccine Institute in Seoul, Korea. (Duty station: Seoul, Korea)Job DescriptionThis job is responsible for ensuring the smooth operation, security, and reliability of the organization’s IT infrastructure. This role supports end-users, manages systems and networks, and maintains both physical and virtual server environments to ensure optimal performance and availability.Key Roles & Responsibilities 1. Server & System MaintenanceProvide expert-level technical assistance on the daily server health checks, including patch management, backups, and OS updates on Windows systems.Maintain and update server systems, including operating systems and security patches.Monitor system performance metrics and logs, identify basic issues, and apply standard remediation steps.Troubleshoot routine hardware and software problems; escalate more complex issues to senior engineers.Develop and implement support procedures, best practices, and training materials for end-usersMaintain up-to-date documentation of system configurations, standard operating procedures, and daily maintenance activities and incident resolutions 2. Account Management & Client SupportProvision and deprovision user accounts in Active Directory, including group memberships and permission assignments.Support desktop and laptop setup—installing operating systems, required applications, and ensuring connectivity.Resolve common end-user system issues such as login failures, software errors, and peripheral setup.Provide IT training to users including on boarding session 3. IT ProcurementIT device purchase, asset registration, monthly payment, etc.Evaluate vendor proposals, negotiate pricing, and manage supplier relationships to optimize costs and qualityTrack inventory levels, manage asset lifecycles, and prepare periodic procurement reports 4. Backup & Disaster Recovery SupportExecute and verify scheduled backups; assist in routine restore tests to confirm data integrity.Support disaster-recovery planning by updating recovery procedures and participating in drill exercises.Job Requirements and Qualifications 1. Education RequirementsBachelor’s degree or equivalent (Computer Science or related field) 2. Related Field Work Experience2 ~ 3 + years 3. Technical and Professional Skills / KnowledgeKnowledge in Windows & Other Operating Systems and Client software such MS-Office, MS Project, other client software.Experience in Server & Network Administration, Knowledge of Networking equipment and protocols.Certification in Microsoft/ Cisco products. 4. Key CompetencyClient OrientationCommunicationCommitment to Continuous Learning 5. Language ProficiencyFluency in English and Korean