Business Analyst

About UsAustralian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 34th year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national importance. AHA's story is all about its people. We pride ourselves on our supportive and inclusive culture, and on the vision, creativity, and drive of our staff. Our high-performing team of passionate and talented individuals works collaboratively to deliver great outcomes for our clients.

About The RoleAHA has a small in-house IT team managing a range of bespoke software solutions which provide critical infrastructure and services across Australia. We're looking for a Business Analyst to join our small, dedicated team. The team is business-aligned, focusing on system functionality to meet business needs. We conduct COTS implementations and design bespoke software solutions, including ongoing enhancements, for projects and clients. All systems are primarily used and managed in-house, although certain systems allow limited use by external parties where required.

You'll have the opportunity to work from home and in our Melbourne office with the team (minimum one day per week in the office). Please note: this position is for a Business Analyst of approximately three (3) years of experience. It is not a senior position. As part of the team, you'll:

Be primarily responsible for managing change requests for enhancements to existing bespoke (BAU) systems, although some new system project work may also be requiredElicit requirements from different technical and business stakeholders using a variety of techniques Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needsSuccessfully engage in multiple initiatives simultaneouslyManage competing and changing prioritiesCollaborate with developers and subject matter experts to guide and establish the technical visionLiaise between the business units, technology teams, and support teamsParticipate in the defect identification and rectification process, including providing advice and assistance to the Development and Test teamsDevelop and maintain documentation as requiredYou'll receive excellent remuneration aligned with your skills and experience and enjoy being part of a close-knit, friendly team of professionals.

About YouYou're a Business Analyst with three (3) or more years of experience in the industry You have excellent verbal and written communication skills and the ability to interact professionally with diverse teams across all levels of business, technology, and external clients and vendorsYou're a self-starter:

motivated and able to prioritise work with minimal oversightYou are able to manage rapidly changing focus and prioritiesYou're able to work both independently and across teams to define concepts and under the direction of the project managerYou are able to create and maintain effective relationships with stakeholders, both internal and externalYou take ownership and accountability for outcomesYou are extremely detailed oriented and able to define requirements to a highly detailed levelSelection criteriaDemonstrated experience in Business AnalysisAbility to convey and explain information clearly and concisely to a variety of audiencesCreative and effective problem-solving skillsAbility to work as part of a team and autonomously, taking responsibility and ownership for your workProven continual improvement orientationDesirable:

Working knowledge of, and recent experience using, an agile development methodologyWorking knowledge of Azure DevOps and its use in managing features and user stories, system development, and testingTo apply please upload your CV and a cover letter addressing each of the above six (6) selection criteria. Note: applications that do not include a tailored cover letter will not be considered. Applications close 5pm Tuesday 12 August. All questions can be directed to recruitment@ahaconsulting. com. auDue to the nature of the work, applicants must have Australian citizenship. Further information about AHA is available at our website: www. ahaconsulting. com.

auAgency applications will not be considered. AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.