IT Support Officer

Remote Full time
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Job Details

Employment Type

Full time

Salary

86.00 $

Valid Through

Aug 28, 2025

Job Description

Company DescriptionAspect (Autism Spectrum Australia) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven. At Aspect we recognise a different brilliant®, where we seek to understand, engage and celebrate the strengths, interests and aspiration of people on the autism spectrum. Job DescriptionWhat you will do:

Assist in the maintenance and delivery of Aspect’s Information Technology operations, and the delivery of Information Technology solutions that help Aspect achieve strategic plan objectives. This is a critical role within the Information Technology team and is primarily focussed on: Providing 1st and 2nd level helpdesk support to Aspect staff in a timely manner. Participating in the delivery of a wide range of projects. Provisioning and configuring new equipment. This is a full time, permanent position. The full-time equivalent annual salary is $86K, inclusive of superannuation, and is dependent on qualifications and experience.

Click here to view the full position profile. QualificationsWhat you bring: Industry Based Certifications (MCP, MCSE, A+, Security+ etc. )Driver’s Licence1+ years’ experience supporting users in an enterprise environmentStrong Communication skillsHigh Level of Customer Service skillsExperience with Office 365 Experience with Microsoft Windows server networksExperience with Server and/or Desktop virtualisation technologiesWorking with Children Check clearance (NSW)National Police ClearanceDon't meet every single requirement? That's okay. We know that not all candidates are likely to check every box, and we value diverse experiences and perspectives.

If you’re excited about this role and believe you could be a great fit, we encourage you to apply — even if your background doesn’t align perfectly with every qualification, skill or experience listed. You might be just the person we’re looking for.

Additional InformationWhat We OfferProfessional Learning opportunities for career advancementSalary packaging options to increase your take-home payHybrid working arrangements, flexibility between the office and home/remoteModern workspace with end-of-trip facilities, on the doorstep of Chatswood train and metro station, dining and retail outletsEmployee referral incentivesAccess to a wide range of discounts through Blue Light Card on everyday purchasesDiscounted membership to fitness facilities through Fitness PassportEmployee Assistance Program (EAP). To apply: Click on the "I'm Interested" button and attach your resume and complete the candidate questionnaire; cover letter is optional. We do not accept CV's directly via email.

Applications should be received by Monday, 11 August 2025. Aspect reserves the right to interview and appoint at any stage during the recruitment process. Enquiries should be directed to: Aun Burki, Senior Network & Security Engineer at [email protected]Aspect is committed to increasing the number of Autistic staff and providing an inclusive workplace where everyone can feel that they belong. We encourage candidates from all backgrounds including, but not limited to, Aboriginal and Torres Strait Islander Peoples, neurodivergent people, people with a disability, the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds, to apply.

We have a range of universal strategies to meet the needs of different people in our hiring processes, and are happy to individualise these. Learn more about us: www. autismspectrum. org. au

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