Automotive Specialist (Technical Support)

Be part of a world-renowned international supplier in the automotive industry, known for its cutting-edge technologies and innovative solutions. With a global footprint and a strong reputation in high-performance lighting, electronics, and diagnostic services, this company supports a wide range of customers from original equipment manufacturers to workshops and special vehicle producers. This position offers a unique opportunity to support remote diagnostic services and be part of a team driving the evolution of automotive aftersales support.This is an exciting opportunity for a technically skilled individual to join a dynamic, customer-focused environment. As an Automotive Technical Support Specialist, you will be responsible for assisting customers in the UK with remote diagnostics and coding services, ensuring a high level of service and technical excellence.Description:Deliver remote diagnostics, coding, and technical support to UK-based customers.Support the development and promotion of remote diagnostic services.Advise on the update and maintenance of diagnostic testing equipment.Contribute to sales and customer satisfaction targets.Provide process improvement feedback to enhance customer service.Work closely with internal teams to optimize services and reduce costs.Requirements:Strong technical background in the automotive field, preferably with hands-on technician experience.Familiarity with advanced automotive troubleshooting and OE diagnostic tools.Positive, systematic, and service-oriented mindset.Reliable, self-motivated, and effective communicator.Proficient in English (written and spoken).Comfortable with using computers and diagnostic software.Benefits:Competitive salary and performance-related incentives.Opportunities for professional development and career progression.A collaborative, inclusive, and innovative work environment.The chance to work with leading automotive technology in a global organization.