DBS Bank

AVP-VP, Operations Control and Compliance, Operations

Posted: Oct 28, 2025

Job Description

Business FunctionDBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).ResponsibilityResponsible for the correctness and completeness of the client services and corporate action activities in accordance with SOP (Standard Operations Procedure), Bank Procedures, Group Guidelines ie. CSA etc and Regulatory GuidelinesMonitoring, in Coaching and supervising all staff in Client Services and Corporate ActionEnsure process and monitor all mandatory CA event such as AGM/EGM, interest, redemption, amortization, cash/stock dividend, bonus, stock split/reverse stock split etc from announcement up to disbursementEnsure process and monitor for all voluntary CA event such as rights issue, warrants, tender offer, dividend with option etc from announcement up to disbursementSupervising for all incoming and outgoing funds related to Corporate Action and ensure reported properly and on timely mannerEnsure documents have been file systematically and original documents are only accessible to authorized staff membersRreview staff’s job description, responsibilities and performancesMotivate, coach and train staff to build up an efficient, knowledgeable, solid teamwork and ensure improvement in competencies and manage out poor performancesConduct review of standard process model for your area half yearly (or earlier, if warranted). Review and ensure documentation of a robust BCP/DRP and test minimum once a year under DBSI plan and achieve a satisfactory resultConduct formal quarterly meeting (in accordance to bank directions) with business partners, and associated BU/SU’s to discuss quality achievements, business volumes and sales/product plans to anticipate and proactively support growth forecasts. Ensure all product launches are supported within time and cost budgetsSpecial assignment as IBGO AML Champion for Securities and Fiduciary Services Operation through Internal Memorandum issued and signed by Head of Custody and/or Head of IBGOManage the operational process in Client Services and Corporate ActionTimely escalate of unit issue to Head of Custody or higher managementRequirementsHave sufficient knowledge on Custody Operations, Capital Market and Banking RegulationsHave minimum 5 years working experiencePreferrably have banking knowledge/support banking industryPrimary LocationIndonesiaJobOperationsScheduleRegularJob TypeFull-timeJob PostingOct 27, 2025, 5:40:54 AM

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