ResponsibilitiesAssist in the day-to-day operations of the insurance business, including policy issuance, renewals, endorsements, and cancellations. Maintain and update customer, policy, and claims data accurately in the system. Ensure timely communication and coordination with internal teams (Sales, Underwriting, Claims, Finance, and HR) to resolve issues. Support process improvement initiatives and contribute to enhancing operational efficiency. Respond to client and agent inquiries in a timely and professional manner. QualificationsBachelor’s degree in Business Administration, Management, Insurance, or a related field. 1–3 years of experience in operations, business support, or administrative roles (insurance experience preferred).
Strong organizational skills with attention to detail and accuracy. Good knowledge of MS Office (Excel, Word, PowerPoint). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Problem-solving mindset and willingness to learn.
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