As a company operating in ICT and high technologies fields, Azerconnect Group delivers advanced solutions, including Mobile, Internet, and International leased lines provisioning, alongside cutting-edge digital services in FinTech, AdTech, and Media/TV. Azerconnect Group has been awarded the "Top Employer" certificate in Azerbaijan for 2023, 2024 and 2025 by the world's prestigious "Top Employers Institute". Azerconnect Group is part of NEQSOL Holding, an international group of companies operating in various countries across the energy, telecommunications, hi-tech, and construction industries. Your responsibilities as an IT System Administrator:
Administration of Azerconnect IT systems (Windows, Unix, Sun Solaris, Linux);To support an IT operations strategy;To optimise the IT operation's products, services and processes;To actively support colleagues and team members in BaU operations;To proactively predict and eliminate faults;To provide L1 & L2 support for Azerconnect IT systems;To be responsible for managing the provision of high-quality managed support services to mission-critical environments, in line with Service Level Agreements and customer expectations;To be responsible for overall customer assessment, setup, monitoring, documentation, escalation procedures and customer satisfaction;To ensure development of and team adherence to processes and policies:
ITIL, Incident Management, Problem Management, Service Desk Management, Change Management, Operations Monitoring & Performance Reporting;To be responsible for ensuring consistent execution of processes and on-going improvement;To manage third-party vendor and provider relationships/agreements/services in accordance with standard operating procedures;To successfully operate 2nd line-managed support services and coordinate 3rd line support with the senior engineer team;To manage customer/utilise reporting process;To attend periodic formal meetings with the HOSU Systems Administration to discuss operational efficiency and projects;To escalate to HOSU Systems Administration and/or HOU Enterprise Services Operations on incidents or faults;To proactively support and enhance the operational status of Azerconnect IT systems;To actively participate and collaborate with development and engineering teams.
The key areas of Systems Administration are not limited to: - Administration of IT systems (Windows, Unix, Sun Solaris, Linux).
- MS Exchange administration- MS Windows Domain Administration MS Sharepoint- SFA Tier-1- DNS (Private & Public)- IPA- DHCP- MS Lync or Skype for Business Server- Active Directory, domain federation, ADFS- Internet Information Servers / Nginx / Apache and web applications support- Linux/Unix systems administration and troubleshooting- Optimisations for Enterprise Services infrastructure based on best practices, guidelinesTo fully comply with AZRC IT Policies;To follow IT Security Policies and Guidelines;To fully comply with the Change Management Guideline of Azerconnect; To fully comply with all administrative requirements of Azerconnect;To carry out other tasks related to the position assigned by management;To respect and follow internal regulations and procedures.
Position Requirements:
University degree;Microsoft ( MCP, MCSA) , Red Hat Certified ( RHCSA , RHCE) recommended;At Least 3 years in IT system administration;3+ years managing complex environments;Experience with relevant WAN/LAN technologies, server virtualisation, storage, security technologies, and databases;Experience with troubleshooting methodologies;Solid understanding of available and emerging IT technologies; Good understanding of how IT supports the Enterprise and the Business Segments;Must include troubleshooting and repair of Windows and Unix-based systems;Experience in MS Active Directory, MS Exchange 2010/2013/2016, Windows 2008/2012/2016/2019;Experience in Windows Server 2012/2016/2019 and Linux operating systems (RHEL, Oracle Linux, Suse), Solaris, BSD systems; Knowledge of firewalls, routers, switches, DNS, DHCP, VPNs, FTP, Internet protocols and services, and data communication products;Clearly understanding Storage Area networks and protocols (FCP, FCIP, FCoE), multi-pathing technologies (MPIO), disks, volumes, mount points;IT Hardware Concepts:
- RAID- SAN- x86 Architecture- SCSI- iSCSI- FCP- FCIPHardware maintenance skills;Understanding of the OSI model;Knowledge of the Data Centre environment
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