B2B Account Manager (Spanish Market)

Why us?Remote flexibility, we trust our team and we are goal orientedCompetitive salary in accordance with candidate experience, alongside our flexible retribution system (restaurant vouchers, transport, etc.) to get the most out of your salaryWellness and benefits plan to take care of your physical and mental health, including gympass and access to mental health programsDay off on your birthday, we celebrate it with youTraining budget, company events and team building activities.A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growthAn open corporate culture with plenty of room for new ideas and impulsesPeople. Work with talented, committed and supportive teammatesInternational work environment with more than 16 nationalitiesNo politics or bureaucracy. Only a great environment for you to achieve your best workYour missionBe the first line of contact for our most important property partners in your market, managing a strong relationship with them You will be responsible for optimising your partners portfolio and maximise listings and availability of property supply. Track, analyse and report the performance of your portfolio. Identify inefficiencies in your accounts’ property listings and advise them with solutions to maximise bookings of their properties.Create, define and suggest ways to improve your portfolio performance.Handle all of the matters regarding your accounts such as listings, availabilities, payments, bookings and different issues, within an appropriate time frame.Your profile2+ years work experience, account management and customer success roles is a plusNative/bilingual Spanish, B2 English.Advanced knowledge in ExcelBe a brilliant communicator: you’re eloquent and able to strike the perfect tone to establish and maintain strong relationship with property partnersIncredibly empathetic and understanding of property partners. You will be a powerful advocate for Spotahome’s partners Be obsessed with customer experienceAn entrepreneurial mindset, superior verbal and communication skills, and the ability to articulate value propositions to key stakeholdersAn infectiously positive attitude and drive to win, hustle and determinationAbout UsSpotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals.At Spotahome we make renting easy by allowing people to book completely online from wherever they are in the world, with the knowledge that the property they are booking is real and accurate. We are the only ones sending “Homecheckers” to make videos, floorplans, and photos to the almost 100,000 properties across Europe.So far we’ve helped over 150,000 renters find their perfect home – no more traditional viewings, no more time-wasting, just easy online renting!We are backed by some of the most highly reputed international investors from Silicon Valley, the UK, and Spain; having raised €80+ Million to date.