Customer Service Officer

Bank SinopacJob ResponsibilitiesBank SinoPac, a leading Asian banking group is seeking local talents to join its Hong Kong office. We invite applications to the following position:

Respond to customers queries and requests via phone and emailConfirm transaction instructions / applications with customersHandle and support customers to solve the internet banking service and data maintainingPrepare account opening documents for individual and corporate customersResponsible for Customer Due Diligence and KYC reviewSupport teammates to finish daily operations and ensure conduct working procedures and regulatory requirementsAssist team leader to monitor daily jobs efficiency and achievement all job dutiesJob RequirementsDSE / Form 7 or aboveMinimum 1-3 year working experience in operations for banking service is preferredFluent in Putonghua, good command of spoken and written English and ChineseStrong ability to work independently, attentiveness to details, with positive minded and good common sensesGood knowledge of computer software, MS Office and both of Chinese and English typingQuick response to deliver professional services to meet our customers needApply MethodsInterested parties please send your resume with the current salary & expected salary to Human Resources Manager by clicking "Apply now".

Candidates with no expected salary mentioned in the resume will not be considered. Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only. All collected information will be kept confidential and used for recruitment purposes only.