Banquet Manager

1. Greet function organizers on arrival and ensure that their requests are dealt with2. Co-ordinate the day-to-day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction3. Ensure the details on the event order are delivered4. Follow up problems which may arise from event orders and room allocations and rectify as soon as possible5. Maintain master file of banquet functions6. Oversee all service, banquet set-ups, meeting room set-ups, cocktail party set-ups7. Ensure rooms, quality of food and final set up are inspected regularly8. Ensure all equipment requests are fulfilled9. Develop Standards & Procedures, in keeping with the hotel policies and procedures.10. Ensure all the staff carry out the tasks according to the S&P11. Manage the maintenance of equipment12. Control stock and monitor stock security procedures13. Direct and control all subordinate associate to ensure that all day-to-day operational matters are handled on time and guest expectations are met14. Provide guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities15. Oversee the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations16. Liese with the Kitchen, Stewarding, Bars, Housekeeping and Engineering to ensure that the operation runs smoothly in areas of joint responsibility17. Prepare duty rosters and implement vacation and public holiday schedules.18. Assist in the planning and execution of promotional activities as directed19. Maximize revenue in the outlet by implementing up selling procedures20. Monitor and control the financial performance of the outlet controlling costs and expenses.21. Participate in the preparation of the outlets annual Departmental budget as directed.22. Direct and control all subordinate associate to ensure that all day-to-day operational matters are handled on time and guest expectations are met23. Provide guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities24. Oversee the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations25. Liese with the Kitchen, Stewarding, Bars, Housekeeping and Engineering to ensure that the operation runs smoothly in areas of joint responsibility26. Prepare duty rosters and implement vacation and public holiday schedules.27. Assist in the planning and execution of promotional activities as directed28. Maximize revenue in the outlet by implementing up selling procedures29. Monitor and control the financial performance of the outlet controlling costs and expenses.30. Participate in the preparation of the outlets annual Departmental budget as directed.