Service Delivery Manager

An exciting opportunity has arisen for an ambitious, diligent and attentive individual to join the Whipps Cross Surgery team at Barts Health as a Service Delivery Manager. The role would be ideal for ambitious individuals seeking an operations management experience, working closely with internationally recognised clinicians and a wider, multi-disciplinary team in a fast-paced acute setting. This is a key post within the management structure, as you will be responsible for the operational performance of the service as well as its on-going cross site development.

The role will require an adaptable and well-rounded approach, whilst ensuring as a priority that the day-to-day operational delivery of the service is sound. The Service Delivery Manager is responsible to the Service Manager for the overall performance of those services within the remit of the role. This position will be responsible for the day-to-day delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints. Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond.

That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

For further details / informal visits contact: Name: Hannah Rodriguez Job title: Service Manager Email address: h. rodriguez@nhs. net