General Assistant

Company DescriptionTitle: General AssistantBenefits: 28 Days holiday including bank holidaysPlus your birthday off3 volunteering days3 days grandparent leave24 week’s enhanced maternity leaveSecondary carer leaveWedding/commitment day leaveFree meals on shiftBespoke training and development opportunitiesApprenticeships opportunities for all experience levelsPension and life insuranceDiscounts available on our Perkbox app; high street shops, holidays & cinemaWellbeing hubAccess to employee assistance programmeCycle to work schemeDo you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity.

We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!Job DescriptionBaxterstorey is seeking an organised and efficient General Assistant to join our team in Hatfield.

As a General Assistant, you will play a crucial role in supporting our daily operations and ensuring excellent customer service.

Greet and assist customers in a professional and friendly mannerPerform various administrative tasks to support the smooth running of the businessMaintain a clean and tidy work environmentHandle customer enquiries and resolve issues promptlyAssist with food and beverage service as requiredSupport team members in their daily tasksEnsure compliance with health and safety regulationsOperate basic office equipment and computer systemsAssist with stock management and inventory tasksContribute to the overall efficiency of the workplaceQualificationsExcellent customer service skills with a friendly and supportive demeanourStrong organisational abilities and attention to detailProficiency in basic computer skills, including Microsoft Office suiteEffective time management and multitasking abilitiesClear and professional communication skills, both verbal and writtenAbility to work well in a team and independentlyFlexibility to adapt to changing priorities and work schedulesPrevious experience in hospitality or customer service is preferred but not essentialWillingness to learn and take on new responsibilitiesPositive attitude and commitment to delivering high-quality serviceAdditional InformationFor almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!BaxterStorey Values: ALWAYS VISIONARYWe strive for better, we never settle, never compromise, never follow.

We lead the way, blazing our own trail. Wholeheartedly PositiveWe are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVEWe embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUSWe work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.