Munshi HR Solutions Ltd. is looking for Guest Service Executive (Call Centre)Job Description / ResponsibilityDay & Night Shift Roster duty. Answer calls professionally & Respond to customer inquiries. Handle and resolve customer complaints and Follow up customer calls where necessary. Provide customers with product and service information using available resources. Process orders, forms and applications. Identify and escalate priority issues and Route calls to appropriate resource. Providing better quality service to the customer over phone call and online services. Ensure smooth business operation and maintaining compliance. Reporting & maintain proper MIS. Educational RequirementsBachelor/HonorsSkills Required:
Customer Service, Call CenterAdditional RequirementsExcellent language proficiency in English & Bangla. Basic Computer skills in Microsoft Office (Word /Excel/ PowerPoint/ Outlook). Good communication Skill. Team Player. Job LocationDhakaSalaryTk. 23000 - 24000 (Monthly)
Customize your resume to highlight skills and experiences relevant to this specific position.
Learn about the company's mission, values, products, and recent news before your interview.
Ensure your LinkedIn profile is complete, professional, and matches your resume information.
Prepare thoughtful questions to ask about team dynamics, growth opportunities, and company culture.
