Benefits Administrator

The Benefits Administrator is responsible for managing and administering the organization’s employee benefits programs, ensuring accuracy, compliance, and exceptional employee support. This role serves as a primary point of contact for benefits-related inquiries and works closely with HR, payroll, and external vendors.Key Responsibilities:Benefits AdministrationAdminister health, dental, vision, life, disability, and retirement benefit plans.Process employee enrollments, terminations, and changes in HRIS/benefits systems.Ensure accurate and timely updates to payroll for all benefits-related deductions.Coordinate annual open enrollment, including communication materials and employee education sessions.Employee SupportRespond to employee questions regarding benefits eligibility, coverage, procedures, and claims issues.Assist employees with resolving discrepancies or complex benefits concerns.Provide new hire benefits orientations and onboarding support.Compliance & ReportingEnsure compliance with federal and state regulations such as ERISA, HIPAA, FMLA, ACA, COBRA, and other requirements.Prepare, review, and submit necessary benefits reports and filings.Maintain accurate and confidential employee benefits records.Vendor & Program CoordinationServe as liaison between employees and insurance carriers or third-party administrators.Monitor vendor performance and escalate service issues when needed.Review and reconcile monthly benefits invoices for accuracy.Process Improvement & ProjectsRecommend improvements to processes, communication, and employee experience.Participate in benefits program evaluations, audits, and renewal discussions.Support HR projects and initiatives as needed.Qualifications:Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).2–4 years of experience in benefits administration or HR generalist work.Strong knowledge of benefits laws and compliance requirements.Experience with HRIS and benefits management system