Bilingual (Fr/Eng) Employee Relations Specialist - Night shift

Join Foundever Rabat as a Bilingual Employee Relations Specialist supporting a well known global brand in the Canadian market.In this role, you’ll be part of a dedicated HR support team assisting employees with workplace questions, policy clarifications, and employment-related concerns. You’ll ensure each interaction is handled with empathy, accuracy, and professionalism, contributing to a positive employee experience in a fast-paced, people-focused environment.You’ll also have the opportunity to work closely with a diverse, international team, gaining exposure to North American HR practices and building your expertise in employee relations and global service delivery.Main Responsibilities:Serve as the first point of contact for employees via phone and email.Provide clear and accurate information on HR policies, benefits, and procedures.Handle employee concerns with professionalism, empathy, and confidentiality.Escalate complex issues to the appropriate HR teams when needed.Identify trends in employee requests and suggest process improvements.Profile Required:Degree in Human Resources or a related field (required).Previous experience in Employee Relations or HR support is a plus.Fluent in French and English (spoken and written).Strong communication, listening, and problem-solving skills.Comfortable working night shifts and managing sensitive HR matters.Social Benefits & Other:Permanent contract (CDI)Attractive salarySocial security + private health insuranceCertified training programsCompany-provided transportationCareer growth opportunities within a global organizationJoin Foundever — a Great Place to Work-Certified company that values diversity and teamwork.Shift Range: Night Shift (Max. 1 AM / 2 AM) – Fixed Weekends