BizOps Senior Lead

What You’re Applying ForWe're looking for a Business Operations Senior Lead, to drive profitability and growth across our Car insurance line while leading strategic initiatives that move Lemonade forward.You'll work as a "mini-COO" for our Car Company, tackling the biggest business challenges while collaborating on cross-functional projects that take ideas from 0 to 1. This role sits at the intersection of strategy, operations, and execution - where data meets decision-making and where your leadership directly impacts our mission to transform insurance.We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.In this role you'llDrive profitability and growth strategies for our Car insurance business as a strategic business partnerLead cross-functional initiatives that span Product, Insurance, Finance, and Customer Operations teamsTake strategic projects from concept to execution, working across multiple stakeholder groupsAnalyze complex business challenges and translate insights into actionable recommendationsInfluence decision-making at the leadership level while building alignment across diverse teamsNavigate rapidly changing priorities and guide teams through strategic pivotsPartner with Product, Actuarial, Finance, and Revenue teams to optimize business performanceWhat you'll need6+ years in management consulting (strategy and operations) or business operations with leadership experienceTrack record of driving impact and influencing decisions across multiple stakeholder groupsAbility to adapt quickly in a fast-moving environment while maintaining strategic focusStrong analytical mindset with experience turning data into business strategyExperience leading cross-functional projects and building consensus across diverse teamsReady to work in an office environment most days of the weekEnthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our cultureThings to know…Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.