Bonds and Surety Administrative Assistant

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaPerforms routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholdersDeal effectively with telephone calls, queries, messages and receive and direct internal and external clients/visitors appropriatelyOrganise & maintain diaries and ensure that appointments are communicated and confirmed with relevant internal and external partiesAttend to meetings, interviews and divisions’ administrative requirements, such as preparation of reports; documents; presentations; venues, refreshments, access authorisations and equipment requirementsProvide general secretarial/administrative support to the Executive/s.Attend to general secretarial/administrative duties for the division, such as sorting of incoming mail; ordering and managing stationery, refreshments, cartridges, business cards and stamps; distributing monthly pay-slips, quarterly publications (i.e. Outlook magazine); managing departmental keys; and any other appropriate secretarial/administrative function as requiredArrange travel and accommodation efficientlyArrange payments of invoices and maintain records and monitor the relevant budgets in this regardManage relevant registers, such as asset registers, 3G access and allocation list, internal contact listAssist with the on-boarding of new employees by arranging computer access, telephone access, parking, working station/office, stationery for new staff; and schedule meetings with relevant stakeholders as part of their orientationCollaborate and work closely together with others thereby leveraging constructive team dynamics and innovationBe aware of capacity building initiatives (i.e. development programmes, training, mentorship, coaching etc.)Align own behaviour with the organisation culture and valuesAchieve own performance objectivesActively participate in own professional development and career path.Provide customer services in line with quality and performance standardsBuild positive customer relations and solve or escalate customer queries and complaintsGather feedback on customer satisfaction and report to the relevant partyProactively suggest improvements in customer service and relations where applicable.Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.Adhere to specified standards, policies, practices and procedures.Identify and recommend areas / ways to improve processes.MatricCertificate in Secretarial5 years’ experience in field of secretarial workComputer Literacy essentialSkillsAccounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report ReviewCompetenciesDirects WorkDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech SavvyEducationNQF Level 3 & NQF Level 2 - Below school leavingClosing Date17 November 2025 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.The Old Mutual Story!