Booking Agent (Temporary Position) Available Immediately

About the jobAvailable Immediately on a Temporary Basis (until early 30 November 2025)Role IntroductionWe are in search of a dedicated and consumer-focused Winner Fulfilment Booking Agent to join our team, on a temporary basis. In this role, you will play a pivotal role in efficiently managing the end-to-end process of winner verification and prize fulfilment for competition winners. The position, is a temporary position, linked to a specific campaign that is running until end November 2025. It is ideal for candidates looking for work experience while in their last years of university or college, early graduates or junior to mid-level professionals that are available immediately. If you are detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply.Role DescriptionExcellent Telephone MannerExcellent Excel skillsExcellent email skills (prepping, managing, tracking and replying to emails on Outlook)Ability to manage multiple tasks at onceProfessional and proficient under pressureExcellent data capturing, transcribing and administrative skillsCollaborate with team members to optimise workflow and resolve issuesMonitor call contact rates and implement improvements to boost efficiencyMaintain accurate records of winner interactions (reporting based)Provide on-the-spot updates to your managerRequirementsPrevious experience in an office environment, in winner fulfilment, customer service, junior marketing, or similar roles.Ability to speak multiple South African languages is beneficial.Ability to self-manage your own tasks, although you will be working under supervision.Tertiary education, in the form of a diploma or degree, is beneficialProficiency in inventory management and MS OfficeStrong organisational and multitasking skills to handle various responsibilities/tasks.Great communication skills, both written and verbal.Detail-oriented with a focus on accuracy and efficiency.Ability to work collaboratively in a team environment.