Bookings Officer

Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.Together, we're working to build a vibrant and sustainable regional city... and we would love for you to join us.In the heart of the Goldfields, Kalgoorlie-Boulder is a modern and thriving city that embodies the true spirit of a regional community. Located approximately 600 kilometres east of Perth, more than 30,000 people call the city home and enjoy the amenities and facilities of a metropolitan city, with the lifestyle benefits that come from living in a place where nature and adventure are on your doorstep.With new leadership, dedicated staff and a supportive Council, the City is working towards the vision of being a sustainable regional city of the future.We are dedicated to working together to achieve the best possible outcomes and are guided by our intention to:Be a clean and green cityBe a place people call homeHave facilities and services for everyoneEncourage and support economic development and diversificationBe a quality employer.Starting from: $74,628.25About The RoleDutiesKey Responsibilities IncludeProvide an exemplary customer service experience to the community for bookings and/or hiring of recreational parks, community halls and town halls.Coordinate the use and/or hire of the GVROC and City of Kalgoorlie-Boulder equipment in an efficient and effective manner.Operational coordination with the booking of Council facilities which include but are not limited to bookings calendar/software, bond receipt and returns, bond checks and timely distribution of booking notifications to relevant mangers of facilities.Liaise directly with the community regarding community and commercial events as they relate to booking enquiries as well as organising communications with relevant City officers for Community and Commercial events.Develop, evaluate and maintain appropriate and effective procedural and operational methods associated with the functions of the City Bookings Officer.Maintain and organise the City's key management system as well as co-ordinate the distribution of keys to relevant City Officers Contractors and hirers.Work alongside the City's Customer Service Team to maintain a seamless transition of booking and enquiry information between the areas.Who We Are Looking ForTo be considered for this position, you will needExcellent communication, negotiation and conflict resolution skills and interpersonal skills including ability to liaise effectively and confidently with internal and external customers.Advanced computer skills and knowledge of Microsoft Office suite of application.Strong administrative, planning and organisational skills with the ability to work to deadlines across a number of projects simultaneously with excellent attention to detail.Strong team player and mentor with proven ability to work autonomously with initiative, forward thinking and capacity to solve problems and make decisions.Knowledge of Local Government operations.Current satisfactory National Police Clearance.Current WA "C" Class driver's licence.ValuesAccountability - We take ownership of our actions and outcomes, delivering on our commitments.Collaboration - We work together with respect and shared purpose to achieve common goals.Teamwork - We support one another, celebrate collective success and grow stronger together.Respect - We treat others with dignity, value diverse perspectives and build inclusive relationships.Integrity- We act with honesty, fairness and ethical responsibility in all we do.Transparency - We communicate openly, share information freely and foster trust.Excellence - We pursue high standards, continuous improvement and impactful results.BenefitsWe provide employees with generous employment conditions/benefits, including:Salary sacrificingFlexible Working ArrangementsA host of health and well-being initiatives, including the Employee Assistance ProgramGenerous Superannuation contributions with the City matching up to 3% voluntary additional contributionsTraining and development opportunitiesFree ParkingSubsidised gym/leisure centre membership (at the nearby Goldfields Oasis)$300 annual reimbursement for attendance at, or use of, City owned facilitiesRebated childcare offeredWe are an Equal Employment Opportunity employer, meaning all applicants are treated fairly and respectfully and have equal access to the opportunities available.