Boutique Director, Mens - House of Dior, Beverly Hills

Job responsibilitiesJob PurposeThe Boutique Director is responsible for all aspects of the Boutique including: sales generation, store operations and team and client development.Tasks and ResponsibilitiesResponsible for achievement of annual Boutique sales goals across all product categoriesLead leadership team to develop Sales Associates to go above and beyond around client development and individual sales goalsEnsure that all Clients experience outstanding service at all timesConduct regular management touchbases to review performance, operations, and employee relations issues, and to develop overall business strategyLead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgetsPartner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership TeamManage payroll, commercial expenses, and headcount to maintain Boutique Operating BudgetPrioritize and coordinate events with Corporate Office to increase traffic in the Boutique and improve salesDevelop product knowledge in coordination with Merchants and Training TeamEnsure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaignsCoordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contestsReport on product sell though and client feedback to make recommendations to the Merchandising TeamLead all operational processes in partnership with the Operations Manager including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and increase customer serviceAdhere to and supervise compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.Review operational reports and records to ensure adherence to Company policies and procedures, supervise store profitability, and manage payroll budgets.Review Prêt-à-portererwork pertaining to receiving, transfers, MOS/damages, returns-to-vendor (RTV's), and charge-backs to Corporate Office in order to ensure accuracy of inventory.Ensure that adequate security exists and that physical facilities align with safety codes and ordinances.Conduct Quarterly Emergency Procedures meeting with entire staff, and provide management team and HR Department with updated emergency contact list as needed.Problem solve and develop strategies that support the Boutique’s service, efficiency, and productivityRequirementsAt least 10 +Years of boutique management experienceStrong understanding of Luxury Fashion Industry and Luxury ClienteleAbility to develop, motivate, and train leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business resultsEffectively delegate tasks and follow-up with Department ManagersAdjust priorities and manage time wisely in a fast-paced environmentCommunicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employeesStrong interpersonal, communication, organization and follow-through skillsWork a full-time schedule including nights, weekends, and holidaysTravel as neededOperate all equipment vital to perform the jobAbility to understand and apply all company policies and procedures