Boutique Manager - Auckland

Be a part of our Team!We are looking for an experienced Retail Manager to open and oversee our new Auckland boutique, set to open in 2026.As a leader in the Boutique, you are responsible for the development and optimization of the boutique's performance and profitability by managing the boutique team and ensuring excellence. If you have a passion for creating luxury and enjoy working in a dynamic and inclusive team, we welcome you to apply now!What Do We OfferAt Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.Benefit from world-class training and development programs designed to enhance your expertise, strengthen your leadership, and support your career aspirations within Richemont.We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.Join a Maison where heritage and innovation meet, creating unforgettable moments for clients while representing one of the most prestigious names in luxury.Join us at Cartier, a place like no other, forever moving forward.HOW WILL YOU MAKE AN IMPACT? Are you passionate about Retail? Do you have a genuine interest in delving into the variety of projects that the New Zealand based team has to offer?As a Boutique Manager, you will assist the business in ensuring that projects are successfully led.Your Responsibilities Will IncludeTeam Management & People Development:Recruit boutique staffCommunicate the Maison's strategySet objectivesEvaluate performanceIdentify potentialBoutique Performance & Sales AchievementMake performance diagnosesExecute boutique action plansOptimize boutique performance and profitabilityMonitor KPIsDrive commercial strategy to meet or exceed sales targetsBoutique Operations & AdministrationEnsure respect of brand policiesLead audit preparationSupervise back office and administrationOversees boutique maintenance.Client Relationship & Portfolio DevelopmentEnsure high professional client serviceLead the implementation and monitoring of the ROI for client relationship programs and actions.WHAT ARE WE LOOKING FOR?At Cartier, we believe that true leadership combines passion, expertise, and vision.To Thrive As a Boutique Manager, You’ll BringStrong tenure in retail managementA proven ability to lead and inspire a high-performing team, fostering a culture of excellence, collaboration, and client-centric service.Strong commercial acumen with a track record of driving sales growth, delivering KPIs, and developing strategic initiatives to maximize business potential.Outstanding communication and interpersonal skills to build trust and maintain strong relationships with clients, colleagues, and stakeholders.The agility to adapt to a fast-paced and evolving environment while maintaining meticulous attention to operational standards and compliance.A deep appreciation for Cartier’s heritage, craftsmanship, and luxury codes, using your product knowledge to elevate the client experience.Fluency in English and the local language; a third language is an advantage.Your Journey With UsStep 1: Submit your application! If your profile aligns, our TA team will contact you for a brief introductory call to discuss your background and answer initial questions.Step 2: Following a successful screening, you will interview with our HR Business Partner and Area Manager to learn about the role, our culture, and how your talents can contribute.Step 3: You will be invited to complete and present a case study to a panel comprised of Managing Director, Commercial Director, Area Manager & HR ManagerStep 4: Join the Cartier Family! With successful interviews completed, and contingent upon successful pre-employment screenings, you'll begin your journey with us.Ignite your passion for luxury and make a meaningful impact at Cartier – apply now!