Senior Technical Lead / Architect – Fluent Commerce | SQL Server

Job DescriptionSenior Technical Lead / Architect – Fluent Commerce | SQL ServerType: ContractLocation: Remote (India)About The RoleWe are seeking an experienced Senior Technical Lead / Architect with a strong background in Fluent Commerce and SQL Server to spearhead the architecture and delivery of a multi-brand Order Management System (OMS). This role is part of a high-visibility, multi-year retail transformation programme that spans multiple systems, brands, and business functions. As the OMS Architect, you will play a key role in defining technical architecture, leading end-to-end delivery, and ensuring seamless integration across the group’s digital ecosystem.

You will collaborate closely with enterprise architects, integration leads, analysts, and external vendors to translate business requirements into scalable and innovative OMS solutions. Key ResponsibilitiesArchitect and lead the implementation of a Fluent Commerce-based OMS supporting multiple retail brands. Translate business and functional requirements into scalable technical designs, Fluent workflows, and data models. Configure and extend Fluent Commerce to support brand-specific order flows, fulfilment logic, and SLAs. Design integrations with legacy systems, Finance, CRM, WMS, PIM, and Pricing Engines using middleware and APIs. Create and validate sequence diagrams, lifecycle workflows, and event-driven order orchestration models.

Define technical standards, solution patterns, and deployment models for consistent execution. Engage with Fluent Commerce on product capabilities, configuration best practices, and roadmap alignment. Provide technical leadership during the design, development, testing, and deployment phases. Required Skills & Experience5+ years of architecture experience in large-scale, enterprise-level retail transformation programmes. Proven experience delivering Fluent Commerce implementations in a multi-brand environment — mandatory. Deep knowledge of Order Management Systems (OMS) architecture and retail order lifecycle orchestration. Strong hands-on experience with Fluent Console, JSON-based workflows, and order orchestration design. Solid background in SQL Server or equivalent enterprise-grade databases.

Experience in designing event-driven, API-first architectures with strong data integration focus. Familiarity with UK retail models such as MTO, MTS, Ship-from-Store, and Drop-ship. Skilled in integrating with middleware platforms, data adapters, and third-party applications. Strong documentation and communication skills — able to engage both technical and business stakeholders. Preferred Qualifications10+ years of overall IT experience with a strong focus on architecture, integration, and enterprise systems. Prior experience with Delphi, or willingness to learn Delphi for integration or legacy support. Experience working with UK-based retailers or within a multi-brand retail environment.