Branch Operations Officer (Batangas)

The RoleAs a Branch Operations Officer, you will act as a universal operations support officer of the branches within the area. You will act as a manpower pool in filling in temporary vacancies of officers in branches and providing quality service to the clients. You will perform spot-checking on Cash in Vault (CIV), ATM, Teller’s Checks, and Other Cash Items (COCI) & Numbered forms for Lean Branches.How You Will ContributePerforms as a reliever of Branch Channel Manager (BCM), Branch Service Officer (BSO), Customer Advisor (CA), or Teller in service operations, credit and control, financials and administrative, branch support, compliance, and control, sales and marketing to ensure prompt and efficient service delivery in compliance with service standards of the BankConducts spot-checking on lean branches, surprise count of CIV, ATM-CIV, and Teller’s Cash & COCI, and monthly count of accountable forms to ensure compliance and adherence to prescribed policies and procedures, internal controls, regulatory provisions of government and private agenciesMonitors overall day-to-day operations following policies and procedures to ensure that no operational lapses/exceptions in any branchWilling to be assigned in different branches within Batangas (LIMA, Sto. Tomas and Tanauan).What We’re Looking ForGraduate of any Bachelor’s Degree courseMust have a minimum of 3 years of branch banking operationsShould have in-depth knowledge of overall branch operations as well as the Bank’s policies and proceduresShould possess strong risk management skills and good customer orientationMust exercise good judgment, good interpersonal and human relations skills, selling and negotiation skills, and problem-solving skills.About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”Start your BetterBanking career with us today.