Robert Walters

Brand Marketing Manager (Luxury Retail Fashion)

Posted: 1 hours ago

Job Description

Brand Marketing Manager (Luxury Retail Fashion)Salary: Competitive and based on experienceLocation: Jakarta Keywords: luxury retail, brand marketing, client development, event management, VIP client experience, boutique coaching, personalised gifting, network expansion, team training, Jakarta A prestigious global luxury fashion house is seeking a Brand Marketing Manager to join their Jakarta team, offering you the chance to shape and elevate the client experience in one of the world's most iconic brands. This is an exceptional opportunity for someone who thrives on building meaningful relationships, curating unforgettable events, and driving brand loyalty through innovative marketing strategies. You will be at the heart of a passionate, collaborative environment where your expertise in luxury retail and client engagement will set new standards for excellence. With a focus on both creativity and operational precision, this role promises a rewarding blend of strategic influence and hands-on impact, all within a supportive culture that values your growth and celebrates your achievements. Play a pivotal role in crafting unique experiences for VIP clients, ensuring every interaction reflects the heritage and prestige of a renowned luxury brand.Collaborate closely with boutique teams to deliver personalised service, foster customer loyalty, and drive commercial success through creative marketing initiatives.Enjoy a dynamic workplace that encourages innovation, professional development, and offers exposure to international best practices in luxury retail marketing. What you'll do:As Brand Marketing Manager - Luxury Retail Fashion based in Jakarta, you will immerse yourself in a multifaceted role where each day brings fresh opportunities to connect with discerning clients and inspire boutique teams. Your primary focus will be on orchestrating memorable events that showcase the brand's heritage while developing tailored experiences that delight VIP clientele. By collaborating closely with boutique staff, you will ensure every touchpoint reflects uncompromising quality and personalisation. Your analytical acumen will be essential as you monitor performance metrics, optimise budgets, and report on key outcomes. Success in this position means not only meeting commercial objectives but also setting new benchmarks for client satisfaction through thoughtful leadership, creative problem-solving, and an unwavering commitment to excellence. Organise and implement high-profile events such as trunk shows, product launches, exclusive dinners, and exhibitions both inside and outside boutiques to enhance brand visibility and client engagement.Manage comprehensive gifting programmes and client treatment plans in partnership with boutique teams to nurture and expand the VIP client base.Design and execute bespoke domestic and overseas experiences that communicate brand values while resonating deeply with target audiences.Efficiently manage budget resources for all projects, ensuring optimal allocation to achieve targeted returns on investment while maintaining brand standards.Participate actively in the annual budgeting process to help steer the commercial and communications direction of the brand within the local market context.Leverage insights from market trends and brand positioning to develop compelling client communications that secure competitive advantage.Provide detailed business analysis and reporting on client activities, project outcomes, and commercial performance to inform ongoing strategy.Develop strategic initiatives aimed at retaining existing clients by fostering loyalty and positioning the boutique as a benchmark for service excellence.Proactively recruit new clients both within boutiques and through external social events, expanding the network via partnerships with hotels, restaurants, and other non-competing luxury brands.Train, motivate, and coach boutique sales teams to elevate their service skills, grooming standards, and ability to build lasting client relationships. What you bring:To excel as Brand Marketing Manager - Luxury Retail Fashion you will bring a wealth of experience from premium retail or hospitality settings where attention to detail defines every aspect of your work. Your background should reflect significant involvement in planning sophisticated events that leave lasting impressions on high-value clients. You possess outstanding interpersonal skills that allow you to build rapport quickly while nurturing long-term relationships rooted in trust. Your approach is grounded in empathy-understanding what motivates customers-and you thrive when working together with others towards shared goals. A natural mentor, you enjoy uplifting those around you by sharing knowledge generously. Your technical proficiency ensures seamless coordination between creative vision and operational delivery. Above all else, your passion for luxury fashion shines through everything you do-making you an inspiring ambassador for both team members and clients alike. Tertiary education or higher qualification in marketing, hospitality management or related disciplines is required for this role.Extensive experience in luxury goods retailing or service-oriented industries is essential for understanding high-end clientele expectations.A minimum of ten years' proven track record managing large-scale events within the luxury fashion sector or similar environments is highly desirable.Exceptional communication skills are necessary for engaging with clients at all levels as well as internal stakeholders across departments.Demonstrated ability to train, motivate, and coach sales teams towards delivering superior customer service standards is crucial.Strong event management capabilities are needed to plan, execute, and evaluate complex activations seamlessly under tight deadlines.Solid computer literacy including proficiency with standard office software supports effective reporting and project management tasks.Ability to work dependably both independently and collaboratively within diverse teams ensures smooth execution of cross-functional initiatives.A refined sense of style coupled with deep appreciation for luxury fashion enables authentic representation of brand values. What sets this company apart:Joining this esteemed luxury fashion house means becoming part of a legacy defined by artistry, elegance, and an unwavering dedication to exceptional service. The organisation fosters an inclusive culture where collaboration is celebrated; every voice matters regardless of title or tenure. Employees are encouraged to pursue continuous learning through structured training opportunities designed to support both personal growth and career advancement. The company's commitment to flexible working arrangements recognises the importance of work-life balance while generous benefits packages reward loyalty over time. As part of a global network renowned for its craftsmanship and innovation in design, you will have access to industry-leading resources as well as opportunities for international exposure. Here you are not just joining a team-you are welcomed into a family united by shared values of respect, kindness, creativity, and mutual support. What's next:If you are ready to make your mark in luxury retail marketing while shaping unforgettable experiences for discerning clients-this is your moment! Apply today by clicking on the link provided; take the next step towards an inspiring career journey.Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

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