About the RoleWe are seeking an experienced General Manager to lead operations for a leading business travel management company. This role is ideal for a senior operations leader with experience managing large, complex teams, including those from airports, transportation, or related travel industries.
Key ResponsibilitiesLead and inspire a team of 200+ employees, driving operational excellence and business growthCollaborate closely with APAC and EU headquarters while ensuring seamless communication with the local teamOversee day-to-day operations and ensure high-quality service for corporate clientsDevelop and implement processes that improve efficiency, employee engagement, and customer satisfactionMonitor business performance and create strategies to achieve growth and operational goalsRequirementsFluent in English and Japanese, able to communicate effectively with global HQ and local teamsProven leadership experience managing large teams (200+ people) in complex operationsExperience in airports, transportation, travel management, or related industriesStrong operational, problem-solving, and decision-making skillsComfortable in a hybrid, flexible work environment
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