Client Experience Specialist

🚨 We're Hiring Again 🚨BOA is currently looking for 2 rockstars to join our Client Experience team. This role is extremely important, and we are looking for individuals who want to make a difference at a rapidly growing agency. At BOA, we’re more than a digital marketing agency. We’re a team that’s built a reputation on trust, results, and relationships. Our clients stay with us because we make marketing simple, effective, and ROI-driven – and that starts with how we communicate and care for them. That’s where you come in.

👉 As a Client Experience Specialist, you’ll be the primary point of contact for our clients – keeping them informed, supported, and confident in the work we’re doing. You’ll collaborate closely with our Client Experience Manager and Digital Marketing team to ensure projects run smoothly and clients always feel valued. Here’s why BOA is an amazing place to work: ✔️ We’re scaling past $2M/year because of the incredible people on our team. ✔️ You’ll work in a fast-paced, collaborative environment that prioritizes both personal and professional growth.

✔️ We embrace innovation, use cutting-edge tools, and focus on meaningful results (not vanity metrics). ✔️ Our culture is built on transparency, accountability, and teamwork – the same values we bring to our clients. If you have 1–3 years of client support or account coordination experience (especially in marketing), strong communication skills, and a passion for helping people succeed – we want to hear from you. 📩 Send your resume to rossanna@buildauthority. coLet’s build something great together.